A Software Maintenance Plan for SigmaNEST guarantees updates, support, and tools to boost productivity and reduce downtime effectively.

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Software Maintenance Plan

Stay current with fast support & ongoing upgrades

Keeping your software up to date is essential for maximizing productivity and minimizing downtime. A Software Maintenance Plan helps ensure your SigmaNEST solution performs at its best.

Get timely access to our regional application engineering team and priority patching for urgent fixes. Take advantage of included upgrades and a suite of tools designed to strengthen your competitive edge. Self-service downloads are available through the portal, with optional installation and configuration assistance offered for an additional fee.

Download the data sheet

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Your Online Toolbox: connect.sigmanest.com

  • Ask SigmaNEST Copilot for AI-powered guidance and troubleshooting in 21 languages—anytime you need it
  • Initiate and monitor technical support cases
  • Learn new features, user tips and best practices
  • Download software version upgrades and service packs
  • Access account and product information
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Product Updates & Support Options

Maintain productivity and efficiency with software updates and service packs available through the portal at no additional cost for self-service installation. Professional services for installation or configuration are available and may incur additional charges.

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Technical Support

Online and Telephone Access
Initiate support requests, track case status online, or contact the Technical Support team directly by phone for time‑sensitive or complex issues.

Push Button Diagnostics
Click Pack & Send from the SigmaNEST menu to instantly transmit diagnostic information to Technical Support for faster, more accurate issue resolution.

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License Protection

Safeguard your investment with software license replacement coverage in the event of theft, accidental damage, or fire. (A small charge applies for dongle replacement.)

Contact our Renewal Team Today









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